It's one of the most dreaded malware experiences you can have: Your computer freezes on a screen message that demands money or all your data will be destroyed. Ransomware is a serious problem, but it is possible to recover from it.
CSO's Steve Ragan has deliberately infected a computer with the Locky ransomware so he can show you step-by-step how you might get your data back on a Windows 10 system. Note that this process assumes you have backed up your computer prior to the ransomware attack. A summary of the video follows.
0:16 - Reboot Windows 10 to safe mode. Hold down the Shift button, and click Restart. When the computer's back up, you'll see that you have three options to pick from. Click Troubleshoot. Once that screen comes up, click Advanced Options and then Startup settings. From there, click Restart.
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